Terms & Conditions

1. Event Information
TicketHoney, a division of Beehive Group LLC, provides general information about events through its website www.tickethoney.com and/or www.thticket.com, and facilitates ticket sales. However, we are not responsible for the execution, organization, security, location, or content of the event. This responsibility lies solely with the event producer. Customers must verify all relevant information before making a ticket purchase, whether in person or online.

2. Purchase Verification
All purchases made through TicketHoney are subject to verification and acceptance by the corresponding financial institution of the debit or credit card used, as well as verification of the provided customer data.

3. Ticket Claiming
Tickets purchased through TicketHoney must be claimed by the cardholder used for the purchase. The customer must present the credit or debit card used, as well as their identification document, to claim the tickets. Powers of attorney, loss of document notices, police reports, or other forms of authorization by third parties will not be accepted for ticket claiming.

4. Image Usage
By making a purchase through TicketHoney, the customer authorizes, without compensation, the use of their image in any advertising material related to the event.

5. Payment Platform
TicketHoney uses the authorized payment platform Stripe to process all transactions made on its website.

6. Refund Policy
All sales are final, and no cancellations or changes to processed orders are allowed. However, in the event of event cancellation by the producer, TicketHoney will proceed with refunding the ticket cost, excluding service charges, within a specific timeframe announced on our website. Refunds will be issued via the same payment method used for the purchase, unless otherwise specified.

7. Legal Liability
TicketHoney, a division of Beehive Group LLC, is not liable for any damage, loss, or inconvenience arising from the use of its platform or attendance at events advertised on its website. Customers assume all responsibility when participating in any event purchased through TicketHoney.

8. Acceptance of Terms and Conditions
By accessing and using the services offered by TicketHoney, customers automatically accept all terms and conditions outlined in this document.

9. Modifications
TicketHoney reserves the right to modify these terms and conditions at any time and without prior notice. Changes will become effective immediately upon publication on our website.

 

Update: May 4, 2024